Our rental period was over 30-31 March. On 30 Mar there was severe wind and the lifts were closed. As we were unsure whether the bad weather would continue over the next day, we requested to cancel our booking entirely.
The staff were very accommodating to this request, and offered to refund us in full with no questions asked. In the end, we were able to ski on the second day.
TianYi, Zurich, april 2024
5,0 sterren
Vielen Dank für die gute Abwicklung und die Kulanz nach dem Skiunfall!
Ich habe mich sehr gut betreut gefühlt!
april 2024
5,0 sterren
Super tolles Team. Die ersten Skischuhe waren nicht optimal und ich konnte problemlos sofort tauschen :-) Danke dafür.